Services in africa

Remote Service Assistant

Have you ever been desperately waiting for a service technician to fix any of your vital household appliances that unexpectedly stopped functioning?

This is how our customers may currently feel. While in “normal” times, they can rely on our service technicians to support them on site, many field service trips are now cancelled due to the Covid-19 travel bans. …more


On the fast track

At the age of just 24, Jairo Muñiz joins Syntegon’s Field Service technician team in Mexico. Despite being the youngest member, he quickly proves himself to be a hard-working, fast-learning addition to the team striving to expand his knowledge and experience.

…more



It’s a man’s world… or is it?

Engineering is the most male-dominated field in STEM [1]. With women making up only 13% of the engineering workforce, it might just be the most male-dominated profession in the United States [2]. Also in the area of field service, female technicians are rare: Julia Kim is one of the few who make for the 13% in her field and enjoys being on the road for Syntegon.

 

…more


Hollywood of the North: Home in Canada

Vancouver: Canada’s “Hollywood of the North”. Located right by the Pacific Ocean, the Canadian city is consistently ranked amongst the top five worldwide cities for livability and quality of life and, with a population of roughly 2.7 million, makes for the largest city in British Columbia.

When Marco Probst finishes his industrial mechanic apprenticeship in 2010 in Germany, he doesn’t know Vancouver would become his future home and that his career would have him travel all over North America. About a life across the big pond and future plans.

…more




Technical Audits: Getting a check-up from head to toe

Just like we human beings, production equipment also needs a health check-up every now and then, performed by a team of specialist “doctors”.

Whether it is the output or scrap rate, set-up or handling time – packaging and processing lines have many areas where subtle problems can hide. But once a problem is recognized, how is the manufacturer to identify these hidden issues without disassembling the entire line?

We have got the answer: a “technical audit”.

…more




Top of page