Services

Remote Service Assistant

Have you ever been desperately waiting for a service technician to fix any of your vital household appliances that unexpectedly stopped functioning?

This is how our customers may currently feel. While in “normal” times, they can rely on our service technicians to support them on site, many field service trips are now cancelled due to the Covid-19 travel bans. …more



Technical Audits: Getting a check-up from head to toe

Just like we human beings, production equipment also needs a health check-up every now and then, performed by a team of specialist “doctors”.

Whether it is the output or scrap rate, set-up or handling time – packaging and processing lines have many areas where subtle problems can hide. But once a problem is recognized, how is the manufacturer to identify these hidden issues without disassembling the entire line?

We have got the answer: a “technical audit”.

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